Should guests be asked how they want their burger cooked when they place an order?

The answer indicating that guests are served either pink or not pink aligns with common practices at many casual dining establishments, including Chili's. This approach simplifies the ordering process and maintains consistency in how burgers are prepared and served. By offering just two options, it helps to avoid any potential confusion or misunderstanding regarding how a burger should be cooked, which could lead to dissatisfaction if a guest's expectations are not met.

In this context, the focus on a straightforward cooking method caters to a broad audience and ensures that the cooking process adheres to safety standards while also catering to those who prefer certain doneness levels. The idea is to deliver a consistent product, ensuring that guests know what to expect when they order a burger.

While customization can enhance the dining experience, in this specific context, emphasizing a basic cooking standard simplifies the menu and maintains operational efficiency in the kitchen. Other choices, such as always allowing customization or limiting it to certain gourmet selections, suggest a more complex operation that may not align with the dining experience Chili's aims to provide.